About.
About.
About us
About us
A creative agency specialising in design, digital and strategy. We work with high‑performing brands that value strong, human relationships. The better we know a client, the better the work, so we invest in understanding your world as much as your brief.
56+
Trusted by
clients worldwide
56+
Trusted by
clients worldwide
What we create is clear, effective and built around real business goals. No gimmicks, no unnecessary complexity, just smart ideas, crafted well, and partnerships that last.
About us
A creative agency specialising in design, digital and strategy. We work with high‑performing brands that value strong, human relationships. The better we know a client, the better the work, so we invest in understanding your world as much as your brief.
56+
Trusted by
clients worldwide
What we create is clear, effective and built around real business goals. No gimmicks, no unnecessary complexity, just smart ideas, crafted well, and partnerships that last.
twcreative®
twcreative®
twcreative®
Times we’ve said “ready to send” and spotted a typo
Times we’ve said “ready to send” and spotted a typo
Times we’ve said “ready to send” and spotted a typo
Likelihood that “one for the road” means two more
Likelihood that “one for the road” means two more
Likelihood that “one for the road” means two more
Certainty that a good round of golf fixes a bad week
Certainty that a good round of golf fixes a bad week
Certainty that a good round of golf fixes a bad week
Times “quick chat” turned into a full‑blown meeting
Times “quick chat” turned into a full‑blown meeting
Times “quick chat” turned into a full‑blown meeting
twcreative®
twcreative®
twcreative®
Every project we take on is designed for long-term success.
Our approach is simple: we focus on clarity, impact and craft, ensuring every project serves a clear purpose without unnecessary complexity.
We don’t overpromise or hide behind flashy language. We simply create thoughtful, well‑designed work and strategies that help our clients succeed.
twcreative®
twcreative®
twcreative®
The faces behind the work.
The faces behind the work.
Not just what we make.
There’s plenty of great work out there. But what’s rare is a team you can genuinely trust. That shows up, thinks together, and cares just as much as you do.
Tight-knit. Multi-skilled. Always in each other’s corners and always looking out for our clients. That’s the difference you feel when you work with us, not just the quality of the output, but the care, clarity and commitment behind it.
Account Director
at twcreative®
Laura Jones
Laura is a strategist and marketeer who leads @tw's animal health work, shaping brand thinking, campaign delivery and everything in between. She brings sharp instincts, curiosity and a care-driven mindset to every brief. Never one to rest on her laurels, Laura thrives on complexity, values connection, and isn’t afraid of the odd late-night email when inspiration hits.
Account Director
at twcreative®
Laura Jones
Laura is a strategist and marketeer who leads @tw's animal health work, shaping brand thinking, campaign delivery and everything in between. She brings sharp instincts, curiosity and a care-driven mindset to every brief. Never one to rest on her laurels, Laura thrives on complexity, values connection, and isn’t afraid of the odd late-night email when inspiration hits.
Account Director
at twcreative®
Laura Jones
Laura is a strategist and marketeer who leads @tw's animal health work, shaping brand thinking, campaign delivery and everything in between. She brings sharp instincts, curiosity and a care-driven mindset to every brief. Never one to rest on her laurels, Laura thrives on complexity, values connection, and isn’t afraid of the odd late-night email when inspiration hits.
Designer
at twcreative®
Leana Fee
Leana brings curiosity, craft and a sense of fun to everything she touches. She’s happiest when she’s making, whether it’s a clean layout, a great cake or a very detailed travel itinerary. Known for spotting the small things that make a big difference, she believes good design should feel as satisfying as the first bite of a perfect croissant.
Designer
at twcreative®
Leana Fee
Leana brings curiosity, craft and a sense of fun to everything she touches. She’s happiest when she’s making, whether it’s a clean layout, a great cake or a very detailed travel itinerary. Known for spotting the small things that make a big difference, she believes good design should feel as satisfying as the first bite of a perfect croissant.
Designer
at twcreative®
Leana Fee
Leana brings curiosity, craft and a sense of fun to everything she touches. She’s happiest when she’s making, whether it’s a clean layout, a great cake or a very detailed travel itinerary. Known for spotting the small things that make a big difference, she believes good design should feel as satisfying as the first bite of a perfect croissant.
Operations Director
at twcreative®
Michelle Butler
Michelle is @tw's heartbeat, quietly keeping the agency (and everything in it) running smoothly. In her two decades here, she’s done it all: from leading standout client projects to making sure we never run out of pencils or loo roll. A big believer in balance, Michelle finds her calm in nature, history, and mindfulness, often in that order.
Operations Director
at twcreative®
Michelle Butler
Michelle is @tw's heartbeat, quietly keeping the agency (and everything in it) running smoothly. In her two decades here, she’s done it all: from leading standout client projects to making sure we never run out of pencils or loo roll. A big believer in balance, Michelle finds her calm in nature, history, and mindfulness, often in that order.
Operations Director
at twcreative®
Michelle Butler
Michelle is @tw's heartbeat, quietly keeping the agency (and everything in it) running smoothly. In her two decades here, she’s done it all: from leading standout client projects to making sure we never run out of pencils or loo roll. A big believer in balance, Michelle finds her calm in nature, history, and mindfulness, often in that order.
Senior Designer
at twcreative®
Greg Stiles
Greg has always been a maker, from childhood sketches and Lego builds, to the crafted, story-led design he creates today. He brings curiosity, precision and a love of new tools to every project, always looking for ways to push ideas further. Outside the studio, life’s a little slower: time with his family, a walk on the golf course, or sport on TV.
Senior Designer
at twcreative®
Greg Stiles
Greg has always been a maker, from childhood sketches and Lego builds, to the crafted, story-led design he creates today. He brings curiosity, precision and a love of new tools to every project, always looking for ways to push ideas further. Outside the studio, life’s a little slower: time with his family, a walk on the golf course, or sport on TV.
Senior Designer
at twcreative®
Greg Stiles
Greg has always been a maker, from childhood sketches and Lego builds, to the crafted, story-led design he creates today. He brings curiosity, precision and a love of new tools to every project, always looking for ways to push ideas further. Outside the studio, life’s a little slower: time with his family, a walk on the golf course, or sport on TV.
Designer
at twcreative®
Ross Bartholomeusz
Ross is a designer by trade and a Crystal Palace sufferer by choice. He spends his days turning tangled ideas into great graphic design, with a soft spot for motion graphics and a hard stance on unnamed layers. PowerPoint? That stays firmly on the bench.
Designer
at twcreative®
Ross Bartholomeusz
Ross is a designer by trade and a Crystal Palace sufferer by choice. He spends his days turning tangled ideas into great graphic design, with a soft spot for motion graphics and a hard stance on unnamed layers. PowerPoint? That stays firmly on the bench.
Designer
at twcreative®
Ross Bartholomeusz
Ross is a designer by trade and a Crystal Palace sufferer by choice. He spends his days turning tangled ideas into great graphic design, with a soft spot for motion graphics and a hard stance on unnamed layers. PowerPoint? That stays firmly on the bench.
Client Services Director
at twcreative®
Erica Francis
With over 15 years in the creative industry, Erica leads @tw's client services with clarity, care and sharp commercial focus. She’s brilliant at translating complexity into action, building trust through honest communication and smart thinking. A proud mum of twins (and reigning @tw Fantasy Football and Beer Pong champ), she brings humour, energy and enviable multitasking to everything she does.
Client Services Director
at twcreative®
Erica Francis
With over 15 years in the creative industry, Erica leads @tw's client services with clarity, care and sharp commercial focus. She’s brilliant at translating complexity into action, building trust through honest communication and smart thinking. A proud mum of twins (and reigning @tw Fantasy Football and Beer Pong champ), she brings humour, energy and enviable multitasking to everything she does.
Client Services Director
at twcreative®
Erica Francis
With over 15 years in the creative industry, Erica leads @tw's client services with clarity, care and sharp commercial focus. She’s brilliant at translating complexity into action, building trust through honest communication and smart thinking. A proud mum of twins (and reigning @tw Fantasy Football and Beer Pong champ), she brings humour, energy and enviable multitasking to everything she does.
Creative Director
at twcreative®
Simone Micheli
Si leads the creative team @tw with a sharp eye, strategic instinct and a drive to create work that’s both effective and beautifully crafted. With a background in big-brand advertising and a deep respect for structure, he brings rigour, elegance and quiet ambition to every project. His creative method is part obsession, part intuition, always grounded in partnership and built to last.
Creative Director
at twcreative®
Simone Micheli
Si leads the creative team @tw with a sharp eye, strategic instinct and a drive to create work that’s both effective and beautifully crafted. With a background in big-brand advertising and a deep respect for structure, he brings rigour, elegance and quiet ambition to every project. His creative method is part obsession, part intuition, always grounded in partnership and built to last.
Creative Director
at twcreative®
Simone Micheli
Si leads the creative team @tw with a sharp eye, strategic instinct and a drive to create work that’s both effective and beautifully crafted. With a background in big-brand advertising and a deep respect for structure, he brings rigour, elegance and quiet ambition to every project. His creative method is part obsession, part intuition, always grounded in partnership and built to last.
Account Manager
at twcreative®
Rachel Goss
Rachel is a trusted, detail-driven account manager who thrives on building strong client relationships and seeing projects through with care and consistency. Naturally curious and quietly proactive, she brings calm energy and a solution-first mindset to every brief. Outside of work, she’s into pilates, horse riding and, fun fact, she’s one half of a twin.
Account Manager
at twcreative®
Rachel Goss
Rachel is a trusted, detail-driven account manager who thrives on building strong client relationships and seeing projects through with care and consistency. Naturally curious and quietly proactive, she brings calm energy and a solution-first mindset to every brief. Outside of work, she’s into pilates, horse riding and, fun fact, she’s one half of a twin.
Account Manager
at twcreative®
Rachel Goss
Rachel is a trusted, detail-driven account manager who thrives on building strong client relationships and seeing projects through with care and consistency. Naturally curious and quietly proactive, she brings calm energy and a solution-first mindset to every brief. Outside of work, she’s into pilates, horse riding and, fun fact, she’s one half of a twin.
Senior Account Manager
at twcreative®
Rachel Worley
Rachel brings over five years of @tw experience and a client-side marketing background that keeps her firmly in our clients’ shoes. She’s especially passionate about digital, where creativity meets measurable impact and takes a flexible, collaborative approach to every project. Outside of work, she’s a mum to two lively boys and finds her balance in running and pilates.
Senior Account Manager
at twcreative®
Rachel Worley
Rachel brings over five years of @tw experience and a client-side marketing background that keeps her firmly in our clients’ shoes. She’s especially passionate about digital, where creativity meets measurable impact and takes a flexible, collaborative approach to every project. Outside of work, she’s a mum to two lively boys and finds her balance in running and pilates.
Senior Account Manager
at twcreative®
Rachel Worley
Rachel brings over five years of @tw experience and a client-side marketing background that keeps her firmly in our clients’ shoes. She’s especially passionate about digital, where creativity meets measurable impact and takes a flexible, collaborative approach to every project. Outside of work, she’s a mum to two lively boys and finds her balance in running and pilates.
Designer
at twcreative®
Sam Stakalls
Sam is a graphic designer with a passion for web and UI, and a long-standing suspicion that his surname may be made up. Since studying Graphic Communication at the University of Reading in 2014, he’s worked with brands big and small, crafting clean, thoughtful digital experiences. He believes good design speaks for itself, no sparkles, no gimmicks, and definitely no “make it pop.”
Designer
at twcreative®
Sam Stakalls
Sam is a graphic designer with a passion for web and UI, and a long-standing suspicion that his surname may be made up. Since studying Graphic Communication at the University of Reading in 2014, he’s worked with brands big and small, crafting clean, thoughtful digital experiences. He believes good design speaks for itself, no sparkles, no gimmicks, and definitely no “make it pop.”
Designer
at twcreative®
Sam Stakalls
Sam is a graphic designer with a passion for web and UI, and a long-standing suspicion that his surname may be made up. Since studying Graphic Communication at the University of Reading in 2014, he’s worked with brands big and small, crafting clean, thoughtful digital experiences. He believes good design speaks for itself, no sparkles, no gimmicks, and definitely no “make it pop.”
Senior Account Manager
at twcreative®
Elisha Latham
A true @tw stalwart, Elisha has spent nearly a decade bringing clarity, structure and calm to creative chaos. She thrives on tight deadlines and collaborative problem-solving, always with a practical mindset and a love for great work. Away from the studio, you’ll find her renovating, cycling or out in nature, usually with a dog by her side.
Senior Account Manager
at twcreative®
Elisha Latham
A true @tw stalwart, Elisha has spent nearly a decade bringing clarity, structure and calm to creative chaos. She thrives on tight deadlines and collaborative problem-solving, always with a practical mindset and a love for great work. Away from the studio, you’ll find her renovating, cycling or out in nature, usually with a dog by her side.
Senior Account Manager
at twcreative®
Elisha Latham
A true @tw stalwart, Elisha has spent nearly a decade bringing clarity, structure and calm to creative chaos. She thrives on tight deadlines and collaborative problem-solving, always with a practical mindset and a love for great work. Away from the studio, you’ll find her renovating, cycling or out in nature, usually with a dog by her side.
Senior Account Director
at twcreative®
Louise Chaplin
Lou brings over 16 years’ experience helping brands grow, with plenty of wins (and a few scars) along the way. A strategist at heart, she loves diving into data as much as sparking big ideas. Calm under pressure and never short on energy, she’s in her element shaping brands that work in the real world. Outside work: family time, marathons, finish lines, and the odd Hyrox challenge.
Senior Account Director
at twcreative®
Louise Chaplin
Lou brings over 16 years’ experience helping brands grow, with plenty of wins (and a few scars) along the way. A strategist at heart, she loves diving into data as much as sparking big ideas. Calm under pressure and never short on energy, she’s in her element shaping brands that work in the real world. Outside work: family time, marathons, finish lines, and the odd Hyrox challenge.
Senior Account Director
at twcreative®
Louise Chaplin
Lou brings over 16 years’ experience helping brands grow, with plenty of wins (and a few scars) along the way. A strategist at heart, she loves diving into data as much as sparking big ideas. Calm under pressure and never short on energy, she’s in her element shaping brands that work in the real world. Outside work: family time, marathons, finish lines, and the odd Hyrox challenge.
Founder & Managing Director
at twcreative®
Mark Tiley
Mark is Founder and Managing Director of @tw Creative, with 35+ years at the helm of his own agency. Entrepreneurial by nature and allergic to standing still, he’s built a business (and team) he’s genuinely proud of, fuelled by creative thinking, lasting partnerships and a healthy appetite for what’s next. Outside the office, he’s usually tearing up a trail on his mountain bike or thrashing a classic sports car he insists is still appreciating in value.
Founder & Managing Director
at twcreative®
Mark Tiley
Mark is Founder and Managing Director of @tw Creative, with 35+ years at the helm of his own agency. Entrepreneurial by nature and allergic to standing still, he’s built a business (and team) he’s genuinely proud of, fuelled by creative thinking, lasting partnerships and a healthy appetite for what’s next. Outside the office, he’s usually tearing up a trail on his mountain bike or thrashing a classic sports car he insists is still appreciating in value.
Founder & Managing Director
at twcreative®
Mark Tiley
Mark is Founder and Managing Director of @tw Creative, with 35+ years at the helm of his own agency. Entrepreneurial by nature and allergic to standing still, he’s built a business (and team) he’s genuinely proud of, fuelled by creative thinking, lasting partnerships and a healthy appetite for what’s next. Outside the office, he’s usually tearing up a trail on his mountain bike or thrashing a classic sports car he insists is still appreciating in value.
Account Manager
at twcreative®
Verity Beadle
Verity is an energetic and solutions-focused account manager working with clients across the animal health sector. With a background in marketing, strategy and client services, she thrives on creative challenges and crafting briefs that spark ideas. Outside work, she leans into her inner pensioner: knitting, gardening, napping, and slowly progressing on a scarf started in 2023.
Account Manager
at twcreative®
Verity Beadle
Verity is an energetic and solutions-focused account manager working with clients across the animal health sector. With a background in marketing, strategy and client services, she thrives on creative challenges and crafting briefs that spark ideas. Outside work, she leans into her inner pensioner: knitting, gardening, napping, and slowly progressing on a scarf started in 2023.
Account Manager
at twcreative®
Verity Beadle
Verity is an energetic and solutions-focused account manager working with clients across the animal health sector. With a background in marketing, strategy and client services, she thrives on creative challenges and crafting briefs that spark ideas. Outside work, she leans into her inner pensioner: knitting, gardening, napping, and slowly progressing on a scarf started in 2023.
Senior Designer
at twcreative®
Paul Riddel
Paul brings energy, precision and a borderline obsession with neatness to everything he designs. With years of experience across branding, digital animation and print, he’s known for creating work that’s as considered as it is effective and for drinking more tea than most small offices. A proud perfectionist, pun enthusiast and connoisseur of box-fresh trainers, Paul believes everything should have its place, especially great design.
Senior Designer
at twcreative®
Paul Riddel
Paul brings energy, precision and a borderline obsession with neatness to everything he designs. With years of experience across branding, digital animation and print, he’s known for creating work that’s as considered as it is effective and for drinking more tea than most small offices. A proud perfectionist, pun enthusiast and connoisseur of box-fresh trainers, Paul believes everything should have its place, especially great design.
Senior Designer
at twcreative®
Paul Riddel
Paul brings energy, precision and a borderline obsession with neatness to everything he designs. With years of experience across branding, digital animation and print, he’s known for creating work that’s as considered as it is effective and for drinking more tea than most small offices. A proud perfectionist, pun enthusiast and connoisseur of box-fresh trainers, Paul believes everything should have its place, especially great design.
Account Director
at twcreative®
Emma Miller
Emma brings a sharp strategic mind and a calm head to complex, multi-channel campaigns. With deep experience across branding, digital, media and content, she’s led work that connects everything from websites to social to print, always with clarity and purpose. She’s a trusted partner to clients, with a knack for turning ideas into action and making even the most intricate plans feel effortless.
Account Director
at twcreative®
Emma Miller
Emma brings a sharp strategic mind and a calm head to complex, multi-channel campaigns. With deep experience across branding, digital, media and content, she’s led work that connects everything from websites to social to print, always with clarity and purpose. She’s a trusted partner to clients, with a knack for turning ideas into action and making even the most intricate plans feel effortless.
Account Director
at twcreative®
Emma Miller
Emma brings a sharp strategic mind and a calm head to complex, multi-channel campaigns. With deep experience across branding, digital, media and content, she’s led work that connects everything from websites to social to print, always with clarity and purpose. She’s a trusted partner to clients, with a knack for turning ideas into action and making even the most intricate plans feel effortless.
Just some of our clients
Just some of our clients
Just some of our clients
(2016-25©)
/Specialty Insurance
/Specialty Insurance
/Specialty Insurance
/Animal Health
/Animal Health
/Animal Health
/Automotive Finance
/Automotive Finance
/Automotive Finance
/Utilities
/Utilities
/Utilities
/International Property Investment
/International Property Investment
/International Property Investment
/Global Publishing
/Global Publishing
/Global Publishing
/Animal Health
/Animal Health
/Animal Health
/Human Health
/Human Health
/Human Health
/Transport
/Transport
/Transport
/National Charity
/National Charity
/National Charity
/Education
/Education
/Education
/Consumer Finance
/Consumer Finance
/Consumer Finance
Recent achievements
Recent achievements
Recent achievements
Awards.
(2023-
Award
Nomination
Year
twcreative® experiences
twcreative® experiences
twcreative® experiences
Experiences.
©2025
©2025
©2025
5.0
5.0
/5
We’ve delivered 1000's of projects that help brands generate real results.
twcreative®
twcreative®
twcreative®
56+
Trusted by
clients worldwide
56+
Trusted by
clients worldwide
56+
Trusted by
clients worldwide
Richard Watson
CEO Inigo
Partnering with twcreative transformed how we show up. They deliver bold, strategic work that drives our growth. A trusted partner every step of the way.
Richard Watson
CEO Inigo
Partnering with twcreative transformed how we show up. They deliver bold, strategic work that drives our growth. A trusted partner every step of the way.
Richard Watson
CEO Inigo
Partnering with twcreative transformed how we show up. They deliver bold, strategic work that drives our growth. A trusted partner every step of the way.
Alejandra Lopez Menendez
Brand and Marketing Manager at The Brain Tumour Charity
Inclusive, creative, highly effective. A life-changing campaign for millions of people nationwide.
Alejandra Lopez Menendez
Brand and Marketing Manager at The Brain Tumour Charity
Inclusive, creative, highly effective. A life-changing campaign for millions of people nationwide.
Alejandra Lopez Menendez
Brand and Marketing Manager at The Brain Tumour Charity
Inclusive, creative, highly effective. A life-changing campaign for millions of people nationwide.
Adam Coomber
Area Business Manager at Zoetis UK
twcreative are fantastic: creative, collaborative, and always striving to deliver to the highest possible standards.
Adam Coomber
Area Business Manager at Zoetis UK
twcreative are fantastic: creative, collaborative, and always striving to deliver to the highest possible standards.
Adam Coomber
Area Business Manager at Zoetis UK
twcreative are fantastic: creative, collaborative, and always striving to deliver to the highest possible standards.
Passionate
/We focus on delivering the highest creative standards
Passionate
/We focus on delivering the highest creative standards
Passionate
/Focused on delivering the highest creative standards
Collaborative
/Always low ego, always willing to learn from each other
Collaborative
/Always low ego, always willing to learn from each other
Collaborative
/We learn from each other
© 2025 twcreative®
Let’s talk.
Tell us about your project—whether it’s a Brand identity, website, or marketing campaign.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After an initial meeting, we’ll provide you with a detailed plan and timeline.
Client Services Director
at twcreative®
Erica Francis
© 2025 twcreative®
Let’s talk.
Tell us about your project—whether it’s a Brand identity, website, or marketing campaign.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After an initial meeting, we’ll provide you with a detailed plan and timeline.
Client Services Director
at twcreative®
Erica Francis
Let’s talk.
Tell us about your project—whether it’s a Brand identity, website, or marketing campaign.
Quick response.
If you’re ready to create and collaborate, we’d love to hear from you.
Clear next steps.
After an initial meeting, we’ll provide you with a detailed plan and timeline.
Client Services Director
at twcreative®
Erica Francis